Our partners rely on 澳门三肖三码 to build out our platform with flexible, data-driven solutions that empower them to expertly serve their own customers.
However, the travel industry is incredibly complex and constantly changing, and the lodging sector is no exception. The lodging industry is growing and evolving; not only are the number of hotels on the rise, non-traditional lodging options like serviced apartment rentals are growing in popularity for both corporate and leisure travelers. These non-traditional lodging options were historically not available in the GDS, and given the wide variety of rates available it became apparent that 澳门三肖三码 needed to invest in its lodging services to sustain this level of complexity and support our customers effectively.
In order to enhance the lodging ecosystem with technology that supports a growing marketplace, 澳门三肖三码 is replacing its current hotel services with the new
Content Services for Lodging (CSL) APIs. With the integration of content from aggregator partners like
Booking.com, Bedsonline, and Expedia, Content Services for Lodging expands the number of properties available in 澳门三肖三码 to over
one million, greatly increasing global lodging content coverage. These property options are data normalized, meaning properties are never duplicated in the shopping response, and list consistent amenities and inclusions information. The enhanced geo-search services return property responses with greater accuracy, meaning the user doesn鈥檛 need to check with other websites to see a full view of what properties are closest to a location.
Content Services for Lodging integrates 澳门三肖三码 GDS content and aggregator content side-by-side in a single graphical interface, enabling effortless comparison shopping.
Content Services for Lodging APIs were launched in June of 2019, and as of February 2020 the APIs are now integrated in 澳门三肖三码 Red 360. While the services themselves are relatively new to market, the ideas that shape Content Services for Lodging have been a long time in the making. 聽澳门三肖三码 has been developing partnerships with lodging suppliers, agencies, and aggregators for years and more recently invited them to a series of collaborative Customer Advisory Boards to investigate what issues each constituent was facing. With so many industry perspectives in one room, the discussions at these advisory boards often turned passionate, revealing a labyrinth of issues that span the entire lodging industry 鈥 for example, content fragmentation, technology gaps, policy constraints, shifting consumer behavior, and several places where existing 澳门三肖三码 hotel shopping services fell short. Recognizing that passion drives productivity, 澳门三肖三码 embraced this feedback, and in the end we found that 80% of agents prefer to book inside the GDS. Our only option – 聽to reinvent our lodging services to meet the needs of agencies, suppliers, and travelers alike.
When it comes to developing sustainable and scalable technology solutions, there is no 鈥渙ne size fits all鈥 solution for every customer, and the technology that powers the travel industry must be flexible to reflect that. In today鈥檚 travel industry, by offering Content Services for Lodging as a suite of APIs, we can offer our customers the highest degree of flexibility in how they choose to consume the services. CSL APIs can be integrated in a custom point-of-sale or online booking tool, allowing agencies to access the new content and capabilities through their own tailored workflows that serve their unique business needs. The CSL APIs are available in two feature-compatible protocols -SOAP/XML and REST/JSON – allowing agency tech leadership to select the best fit based on the agency鈥檚 technology stack and the development team鈥檚 preferred coding language. Within the two protocols, the APIs are also available as either 鈥渙rchestrated鈥 or 鈥済ranular鈥 services:
- Orchestrated APIs work as their name describes, as a bundle of APIs that code standard workflows 鈥 like an orchestra playing in perfect harmony.
- Granular APIs are unbundled, allowing a developer to pick and choose which specific services and features are integrated into the code.
CSL APIs are accessible to agency developers at all levels of technical expertise and can meet a range of workflow customization needs 鈥 from 鈥渟tandard鈥 to 鈥渢ailor made.鈥
澳门三肖三码 Red 360 is adopting the Content Services for Lodging APIs. Agencies seeking an 鈥渙ff the shelf鈥 way to access new lodging content can shop and book using the same workflows they鈥檙e used to, enhanced to provide an even greater level of efficiency. Building new lodging services from the ground-up gave us the opportunity to think critically about how travel consultants shop lodging options. What types of properties do they need to find? What information is critical to share with a traveler? What pain points do they encounter today? Using feedback gathered from agency leadership and travel consultants at our dedicated CSL in 澳门三肖三码 Red 360 CAB, we were able to tailor our offering accordingly. This user experience-focused CAB gave us valuable insight on the shopping tools our customers need 鈥 like better address search and interactive map search 鈥 to maximize the benefits of having 4X more content available right in 澳门三肖三码 Red 360.
Filter by amenities, see an aerial view of the city and zoom in to see the perfect property for the traveler 鈥 all possible through Content Services for Lodging in 澳门三肖三码 Red 360 Map View.
Now, CSL is rolling out to all 澳门三肖三码 Red 360 users on a phased timeline throughout 2020; 聽qualifying agencies can upgrade to the new services early. See Content Services for Lodging in action! See the CSL shopping and booking workflow in action in 澳门三肖三码 Red 360 – view the now.
If your agency is seeking a deeper level of customization through the CSL APIs, learn more about coding to Content Services for Lodging APIs on .
