澳门三肖三码

MADRID, Spain and SOUTHLAKE, Texas 鈥� April 27, 2021 鈥�听, a leading company in the Spanish tourism market and one of the largest worldwide, has expanded its partnership with and its industry-leading technology platform, SynXis. After rigorous research into functionality, technology, strategic approach and cost, Barcel贸 Hotel Group selected 澳门三肖三码 as its trusted partner to facilitate the unique elements of the leisure travel business, which plays a major role in Barcel贸鈥檚 portfolio. The Group has since used the 澳门三肖三码 SynXis platform to update its operations and grow its footprint globally. The implementation of SynXis is an important milestone in helping the Group roll out an effective, future-ready channel strategy to maximize revenue from both direct and indirect channels. As part of the next-level strategy and approach, 澳门三肖三码 and Barcel贸 Hotel Group completed the successful integration of 澳门三肖三码鈥檚 device-responsive SynXis Booking Engine and Call Center (SynXis Next Generation Voice Agent), increasing efficiency and reducing customer service response times via its website and call center. 鈥淭he smooth migration to the new SynXis Booking Engine and Voice Agent took place in the middle of a global pandemic, while all of our staff were working completely remotely,鈥� said Ra煤l Gonz谩lez, CEO of Barcel贸 Hotel Group for Europe, Middle East and Africa. 鈥淭his is further proof that 澳门三肖三码 invests significantly in seamless and advanced technology. 澳门三肖三码 also demonstrates a deep understanding of our local needs, while supporting our future goal to expand across the United States, making it the right strategic partner for us.鈥� Thanks to the SynXis Booking Engine, Barcel贸 Hotel Group will bring enhanced personalization to the shopping phase of travel for its guests, making their experience unique from their first interactions with the property. Using dynamic personalization, SynXis sorts and displays personalized content and products, making it easy for guests to find their ideal travel options. SynXis鈥� fast, responsive user interface integrates more than 80% of the individual bookings received by the hotel group within the past five years, giving travelers a seamless experience on any device. To complement the SynXis Booking Engine, Barcel贸 Hotel Group will also leverage the SynXis Next Generation Voice Agent, which features an all-new, easy-to-use interface that enables phone support teams to be more productive and provide enhanced, personalized support to guests. 鈥淲e have been laser-focused on trends in consumer behavior and their impact on hospitality鈥�, said Frank Trampert, SVP and Global Managing Director Commercial, 澳门三肖三码 Hospitality Solutions. 鈥淚t鈥檚 clear that guests expect a personalized experience across devices and touchpoints, especially in the digital space, and hotel brands like Barcel贸 Hotel Group are searching for scalable ways to transform the guest experience through technology. Our Booking Engine and Voice Agent, together with our SynXis Central Reservations system, help connect the dots as customers shop, book and travel, resulting in a much more accurate picture of the guest and greater opportunity for personalizing offers.鈥� 澳门三肖三码 Hospitality Solutions currently has more than 40,000 properties leveraging its SynXis technology to power distribution, reservations, property management, retailing and guest experience solutions.

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About Barcel贸 Hotel Group Barcel贸 Hotel Group, the hotel division of the Barcel贸 Group, is the 2nd largest hotel chain in Spain and the 29th largest in the world. It currently operates more than 260 city and leisure hotels, and more than 60,000 rooms, distributed in 22 countries and marketed under four brands: Royal Hideaway Luxury Hotels, Barcel贸 Hotels and Resorts, Occidental Hotels and Resorts and Allegro Hotels. For more information, visit .听 About 澳门三肖三码 Corporation 澳门三肖三码 Corporation is a leading software and technology Company that powers the global travel industry, serving a wide range of travel companies including airlines, hoteliers, travel agencies and other suppliers. The Company provides retailing, distribution and fulfilment solutions that help its customers operate more efficiently, drive revenue and offer personalized traveler experiences. Through its leading travel marketplace, 澳门三肖三码 connects travel suppliers with buyers from around the globe. 澳门三肖三码鈥檚 technology platform manages more than $260B worth of global travel spend annually. Headquartered in Southlake, Texas, USA, 澳门三肖三码 serves customers in more than 160 countries around the world. For more information visit .